"Daughters trip to ED"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as a parent/guardian),

My 5 year old daughter in the last 4 weeks has broken her ankle on a trampoline and yesterday broke her wirst on Monkey Bars (whilst no-one was looking, we didnt allow this! ! ) Have had a trip to ED and Fracture Clinic on both occassions and the staff have been wonderful, professional and made a shy 5 year old feel at ease. Particular thanks to junior Dr Toby, great interaction with her.

Thanks everyone.

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Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear Steks5

Thank you for taking the time to share your experience of the Emergency Department and the Fracture Clinic at the Royal Devon and Exeter Hospital when you attended with your daughter. I am delighted to hear that you are so happy with the care your daughter received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I wish your daughter a speedy recovery.

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear 'Steks5'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding through Patient Opinion to what were two good experiences of care for your lively daughter.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience of the Emergency Department and the Fracture Clinic at the Royal Devon and Exeter Hospital when you attended with your daughter. I am delighted to hear that you are so happy with the care your daughter received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I wish your daughter a speedy recovery.