"The unit was clean and the waiting ..."
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
What I liked
The unit was clean and the waiting was a lot less
What could be improved
Insensitive Maternity Department
On my daughters appointment for a scan today to the new Maternity Unit We found that though there were only My daughters partner and myself ( her mother) accompanying her. We were told that only one of us were allowed in to see the scan. Which meant that one of us would have to miss out on this one time wonderful experience.
We were extremely disappointed as being the Grandmother I had to sit in the waiting area and miss out seeing my first Grandchild on screen even though I was told after that there were indeed two seats available in the scanning room.
We feel that this is very insensitive of the Maternity department at such an important time of peoples lives.