"No problems with care given so ..."

About: Hospital Of St Cross (Rugby)

(as a relative),

What I liked

No problems with care given so far. Have an issue round car parking @ St Cross. The fee was paid - no ticket issued, no contact number for me to ring from my mobile to speak direct to car park staff - was adviced by hospital reception staff that car parking staff do not have a HUT but i could walk round car park to find car park staff, but reception staff rang porters who past the message on i believe. On opening the ticket box the car park staff found loads of paid tickets stuck inside .... it took over half an hour to sort out when all i wonted to do was see my ill husband.

What could be improved

car park staff HUT, visable and so WE the publice can speak to them if need

Anything else?


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