"Short evening visit"

About: Devon Doctors Ltd Newton Abbot Hospital

After phoning 111, I was advised to pop down to out of hours doctor. I was seem very promptly and the doctor was exceptionally kind, caring and reassuring. They were very easy to talk to and I went away feeling much better. Thank you!

Story from NHS Choices

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Responses

Response from Newton Abbot Hospital

Dear Anonymous Thank you for taking the time to provide feedback regarding your recent visit to Newton Abbot Community Hospital. I am pleased to hear that your experience was a positive one. From what you have said, I believe the doctor your saw may have been part of the Devon Doctors service; I have therefore sent them a copy of your feedback, for them to share with the doctor responsible. I hope you are now on the mend and feeling well. If you would like to contact me further, please don't hesitate to contact me using the details below. Yours sincerely Emma Davies Quality and Experience Officer Torbay & Southern Devon Health and Care NHS Trust Bayhouse | Nicholson Road | Torquay | TQ2 7TD 01803 217397 feedback.t-sd@nhs.net FREEPOST (FB) RRLE-KHTU-ZGEU Torbay and Southern Devon Health and Care NHS Trust Nicholson Road Torquay TQ2 7TD

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Response from Peter Brain, Volunteer, Healthwatch Devon

Hold TH

Dear patient

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding to this positive experience of the hospital at Newton Abbot. We hope you are recovering and feeling better.

At Healthwatch we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss this or any health or social care issue with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain
Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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