"Care & Treatment"

About: Gloucestershire Royal Hospital

A big thanks to all staff at A & E department for the A1 care & treatment received by my brother who is terminally ill & became acutely ill whilst on holiday in Gloucester from Bristol. This A1 care started with the first response ambulance, then the ambulance crew. A & E nursing and medical staff were respectful, responsive & informative. This level of professional & personal service was also demonstrated by porters, radiographers/staff at CT department & chest xray department.

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Response from Gloucestershire Royal Hospital

Hello Sorry to hear that your brother became so unwell on his holiday here, but it's good to know that he was so well looked after by the teams that cared for him. We will do our best to share this feedback with all the teams that you have mentioned. If you'd like to get in touch with our patient liaison (PALS) team, they can take a few more details to ensure we feed back to all those involved? You can call them on 0800 019 3282 (Free phone) or email pals.gloucestershirehospitals@glos.nhs.uk Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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