"Thanks To All The Staff On Ward 31"

About: University Hospital Aintree

I wanted to pass on my enormous thanks to all of the Medical, Nursing and Physio staff on Ward 31 at Aintree who have cared for my mum (Edith) over the final months of her life. Myself and all our extended family have been overwhelmed by the love, humanity and professionalism displayed by all of the team both to mum and to us throughout these very difficult weeks. I was kept constantly updated as to mum's treatment and condition and felt as though I was fully involved in the decisions required for her ongoing care by the doctor and the team. The Ward is obviously busy but we all felt as though we have been treated as individuals and I could not have asked for a better hospital environment for mum to be cared for. I have written to those at the hospital individually but wanted to post this message to share my experiences and gratitude to everyone involved. They are a credit to the Ward, the Trust and to the N.H.S.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Aintree University Hospitals NHS Foundation Trust

Hi Paula, and thank you for getting in touch.

We're so glad to hear that you were happy with your mother's treatment at our hospital, and that you felt well informed and supported through what was surely an incredibly difficult time. We're grateful that you took the time to send us your feedback, which will mean a lot to the staff on the ward.