"We are all working towards the same things"

About: Crosshouse Hospital / General Medicine

(as a service user),

The pain clinic is a brilliant service. I get seen relatively quickly when I need to. I see the consultant, psychologist and the physiotherapist – they have one plan for me in the service so each know my goals and are all working towards the same things. They are the only ones involved in my care that have meetings to discuss things

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear John Smith 2,

This is music to my ears, it is just what we need and want for our care. I will be very happy to pass this on to the team so they can appreciate how you felt about the service they gave you.

Thank you so much for taking the time to let us know about your story.

Best wishes,


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