"Couldn't of been better!"

About: Manchester Royal Eye Hospital

I have had a lot of squint surgeries throughout my life and visited a lot of hospitals but from beginning to end, they have been perfect. I had a bit of wait for my pre-op but once I was seen, I had a weeks wait then was in having my eye operation! The staff were very professional, helpful and were constantly checking up on me from the moment I walked in (very nervous) and then finally leaving. I forgot to take my nail varnish off and a nurse only noticed as I was heading to surgery they just smiled and took me back to get it taken off, I was expecting to get told off but they just removed it. I was given lunch and dinner, water when I needed it and my blood pressure was taken regularly. From the porters to the surgeons, I was really treated well and made to feel at ease. My eye is healing well and I am so happy. Thankyou :)

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on both the Patient Opinion and NHS Choices websites regarding the care you received while attending the Manchester Royal Eye Hospital. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects the hard work and dedication of our staff. It was also reassuring to hear that you were treated well and made to feel at ease by the members of staff who cared for you. We were also pleased to hear that you found our staff to be very professional, helpful and attentive throughout your hospital journey. We can assure you that we have passed on your thoughts to the Ophthalmology Department manager and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust