"Recent pacemaker implant"

About: Manchester Royal Infirmary

I was admitted to the Heart centre on the 8th of July 2015 for a pacemaker replacement and ablation therapy. I was a little surprised that the surgeon wanted to change procedure slight by fitting a 2 wire pacemaker instead of the 3 wire as discussed with the Consultant. They did however convince me that a significant reduction in risk, and a similar outcome would be effected. I agreed with them and the procedure whilst not 'pleasant ' was carried out in a professional and sympathetic manner, with ample sedation and local anaesthetic. The aftercare both in the recovery room and the acute cardiac ward was second to none, and I would like to give special thanks to the nurse who looked after me throughout my recovery. Hearty congratulations to all departments involved. Considering my poor state of health due to several factors prior to the procedure, may I thank you for giving me a normal life again. Lynton Prescott

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care at the Manchester Royal Infirmary. It was very kind of you to write and compliment the staff in the Cardiology department, as it is good to receive positive feedback that reflects the hard work and dedication of our teams. We were pleased to hear that, although there was a change in the procedure previously discussed and agreed with you, that you found that the operation was carried out in a professional and sympathetic manner. We are also pleased to hear that the surgeon explained in detail to you the reasons to alter your procedure and that in fact you were pleased with this decision. It was also reassuring that your experience of the aftercare that you received was a very positive one, as this is the standard we expect for all our patients. I can assure you that we have passed on your thoughts to all the staff involved.

Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust