About: Royal Brompton Hospital

I contacted Royal Brompton Hospital on 07/07/2015 via the general contact form on their website because it's the only way I have to contact anyone there with queries or questions. Here we are on 22/07/2015 and I'm still awaiting a response to my query. Is this really how a specialist centre works?

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Response from Royal Brompton Hospital

We are sorry to hear that you have been having difficulty getting in contact. We have checked all of the correspondence sent to the Trust via our website and have been unable to find any instance where a query has not been responded to. There are several ways of contacting the hospital and it might be convenient for you to speak to a member of our Patient Advice and Liaison Service (PALS) who will be very happy to assist. PALS can be contacted by telephone on 020 7349 7715 (Monday-Friday, 9am-4pm) or by email at pals@rbht.nhs.uk.

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