"Jouney to hospital via ambulance: ..."
About: Alexandra Hospital Alexandra Hospital Redditch B98 7UB
Posted by Only ok (as ),
What I liked
Jouney to hospital via ambulance: paramedics were excellent and caring.
On admission to a & e staff were present and diligant.
I was not told where the emergency button was and i asked for a glass of water, which arrived 2 hours later!
One hour later in a great deal of pain; staff were indifferent. It took ages for any staff to see me even though i was in a great deal of pain.
When the a & e nurses arrived they were abrupt and didnt seem to have any bed side manner.
On removal of a & e. The nurses were very kind and caring. I was without a doubt treated in the kindest of ways. Congratulations to them!
What could be improved
- Better bed side manners by the a & e staff.
- Offer of water or some drink if asked
- Regular check ups
- Taking time to explain proceedures rathers than being condecending.