"Thank you"

About: Derriford Hospital

Very pleased with the service I received today. All the staff in accident and emergency department were fantastic, especially the consultant who had brilliant interpersonal skills, able to spend time explaining and supporting me. Thank you very much.

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Responses

Response from Plymouth Hospitals NHS Trust

Dear Jess

Thank you for leaving such positive feedback. I wil ensure it is shared with the consultant.

Finding time is something that we feel is important, explaining what is happening and supporting, plays a big role in the patient journey through the Emergency department. I am glad you were able to share your experience.

Kind regards

Tim

Matron for ED

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Response from Derriford Hospital

Dear Jess Thank you for your positive feedback. I will ensure it is shared with the consultant. Finding time is something that we feel is important, explaining what is happening and supporting you, plays a big role in the patient journey through the Emergency department. I am glad you were able to share your experience. Kind regards Tim Matron for ED

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