About: Royal Derby Hospital Royal Derby Hospital Derby DE22 3NE
Not normally one for leaving reviews but immediately after the Proceedure I thought that great care and service should be recognised. Although the proceedure is not painful, it is more unpleasant and very uncomfortable, however I have nothing but praise for the nurse that cared for me and took an interest in the person rather than just 'another patient' although I must add that the skill of the endoscopist should be praised too. The nurse kept talking to me throughout even though I couldn't see them, giving reassurance and some coaching too along the way and letting me know what was happening - the best bit was hearing that the endoscope was slowly being removed, but that was only part of what the nurse did. If I had to have this Proceedure again, I would personally ask for this nurse to be present again. Thank You.