"Helpful and compassionate team"

About: NHS Tayside

(as the patient),

I am under the care of team 4 (in the Alloway Centre) within Dundee's community mental health care system.

In a situation where the chronic underfunding of mental health care is badly affecting the quality of care people receive, the staff at team 4 is excellent. They take the time to listen, have always responded promptly when I needed help, and are compassionate.

I hope that Dundee continues to buck the trend in the way it treats those with mental illness.

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Response from Alison Moss, Feedback Manager, NHS Tayside

Dear “Dundonian”

I am extremely pleased to note the very positive experience you have had while receiving care from Team East Alloway and very much appreciate you taking the time to share this on Patient Opinion. Our staff do strive to provide prompt, compassionate and person-centred care and I will certainly ensure that your feedback is shared with the Team.


Alison Moss

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