About: Luton & Dunstable Hospital Luton & Dunstable Hospital Luton LU4 0DZ
Posted by Poor communication and mistakes (as ),
What I liked
What could be improved
On behalf of my father admitted after heavy bleeding from back passage.
3 Days in and still no diagnostic tests - i.e. colonscopy.
Doctors could not find him after Ward 1 recorded him as being discharged instead of transferred to another ward.
Toilets blocked, no hot water on ward, no treatment plan in place.
Doctors believe that colonscopy not available at this hospital - it is! I checked the web site and phoned the relevant department.
No communication, nurses do not know what is supposed to be happening.
Dinner menu lost, no food provided. Eventually one ham sandwich found.
Complaints department on site are having to double up as bereavement counsellors as staff off sick.