"2 Hours in A&E with a 10 Year Old !"

About: Macclesfield District General Hospital

Spent 2 hours in A & E with our 10 year old daughter. Treatment by staff was very good but it was the waiting around - not what you need on a Tuesday night. We went around to the Children's A & E waiting room where we felt ignored for nearly 2 hours. Eventually when we did get seen the doctor & xray man were shocked that we had been waiting for so long. In all there was around 6 children waiting to be seen at 9pm at night! It looked like there was shift change because after that happened we got seen. Not very impressed with the wait time but the treatment by all the staff was excellent.

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Responses

Response from Macclesfield District General Hospital

Thank you for taking the time to post your comments concerning your daughter's care in the A&E department at Macclesfield Hospital. If you would like to discuss the aspects of your experience that you were less happy with, please feel free to contact Sharon Brown, the Senior Sister in A&E on 01625 661894 or e-mail on sharon.brown22@nhs.net. The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.