This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

A massive thank you!

Posted By Ssax

"A massive thank you!"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I was admitted to Ward 18 (Gynaecology) recently for surgery! I was dreading it (a) because of what I was having done; and (b) because of some stories I'd heard about the RAH!

Well, it couldn't be further from the truth! The surgery wasn't pleasant (as you can imagine) however, the "team" on Ward 18 were phenomenal! The nurses, domestics and doctors were outstanding. What a great bunch of people! Fun, caring, understanding & absolutely nothing was too much trouble! The ward was spotlessly clean & even the food wasn't bad!

You guys really are an asset to the hospital and to the health profession - I can't thank you enough! ! If I could, I'd recommend you on Trip Advisor.

A massive thank you again!

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 08/07/2015 at 16:16
Published on Care Opinion at 16:33

Dear Ssax,

Thank you so much for your lovely feedback on ward 18. It is fantastic to see that there was a consistenly high standard in every member of the team and you have highlighted many qualities in them which make a hospital stay all the more pleasant for a patient.

I will make sure that your kind comments are sent on to the team who looked after you and would like to thank you again for taking the time to write in.

Best Wishes,

Lorna

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 09/07/2015 at 08:48
Published on Care Opinion at 09:31

Dear Ssax,

The staff at Ward 18 thank you for your kind comments. They strive to provide a good service and are grateful that you took the time to post your opinion.

Thank you,

Dorothy Finlay,

Acting Lead Midwife, Clyde

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k