"Dedication and professionalism at A + E"

About: Wishaw General Hospital / Emergency department

(as a relative),

My elderly father 90 years old was treated at A+E Wishaw General Hospital on Thursday Morning.

My mother accompanied him and was extremely grateful for the kindness care and compassion shown by the clinical team towards them both, the treatment and investigations he received were excellent.

I don't normally comment on things of this nature publicly but feel the staff deserve to be recognised for their dedication, hard work and professionalism.

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, Wishaw General Hospital

picture of Andy Pender

Dear tangit,

I am sorry to hear that your father had taken unwell and had to have hospital treatment.

I am delighted to hear that your experience was a positive one. The staff will be as equally pleased to hear that not only was your father but mother was treated with care, compassion and that you found his clinical treatment " excellent".

I will ensure that the staff are informed of your very kind words.

I am glad that you could find the time to post your experience at what was a worrying time and very stressful for you.

I will ensure the staff are aware of your feedback surrounding their dedication and professionalism.

Kind Regards

Andy

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