"outstanding care ward 7A"

About: Yeovil District Hospital

Our 90 year old mother spent just over three weeks on 7A recently. She was seriously I'll. Having spent hours on this very busy ward,I saw first hand the the skills ,teamwork and caring attitude of the Staff of this ward. From the first line reception staff,with their friendly reassurance,you felt they knew every patient.......to give those pleasantries on an acute fast changing ward is exemplary. The domestic staff were continually cleaning ,serving drinks etc augmented with friendly cheerful banter . The nursing care was what we we would all wish for ourselves I will use the word outstanding again,my mother suffered a crisis ,I have no doubt that without their quick and skilled intervention mum would not be with us now. The Medical team not only discussed diagnosis and management with our mother,but explained to us ,her next of kin too.as she tends to be forgetful A benchmark for all NHS care .Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Yeovil District Hospital

Thank you so much for you positive comment. We will pass it onto the staff involved. Do let us know if there is anything else we can help with Linda Hann Patient Experience Manager

  • {{helpful}} of {{total()}} people think this response is helpful