"A very pleasant experience"

About: Cossham Hospital

I had an outpatient gastro appointment today. This was my first visit and what a lovely experience. Turned up to free parking, although spaces limited which is understandable. Reception was helpful and the nurses just lovely. I had a 9am appointment so I think I was probably one of the first to be seen so no waiting time. In and out quickly. Saw the consultant and needed a blood test. When I left the consultant room a nurse was there to see me and take blood. I was out within 25 mins of my appointment time and had plenty of time with the gastro consultant to discuss things.

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Response from Cossham Hospital

Dear Anonymous – I was pleased to read that you had a good experience when you attend Cossham Hospital, Gastrointestinal and Liver Services, and that the staff were professional and supportive in their approach. It was kind of you to take the time and trouble to post the details of your experience. Your comments will be shared with the staff at Cossham. Kind regards – Steve Sykes Advice and Complaints Team

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