"Long waiting for the urgent operation"

About: Luton & Dunstable Hospital

I am so disappointed ! My husband had an accident on both arms on Saturday and need immediate operation, we were told he will have the operation as soon as possible, we have waiting for 3 days! Everyday we were told to prepare, no food no water waiting from morning till night, today it's the 4th day! He had temperature high blood pressure all the time. Do we have to wait until his arms go worse and worse ?!

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Responses

Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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