"This is an excellent Hospital"

About: Scarborough General Hospital

I was admitted to Cherry Ward from A and E and received courtious and efficient care from the time I was put in the ambulance until my discharge from Ash Ward 10 days later. The areas were spotlessly clean and the care staff marvellous. I was surprised how often floors, rails, cabinets and everything else were cleaned. The food was pretty good too and catered for all tastes/diets. The staff work so hard and sometimes under difficult circumstances. I think that some patients should realise that the care assistants/nurses are not their personal maids and that they (some of the patients) are not in a 5 star hotel with a load of lackeys running after them at their command. The senior nursing staff did a fantastic job of managing most expectations. The Doctors were fantastic and kept me informed daily on what was happening etc. They were not patronising and always had time to answer questions.

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Responses

Response from Scarborough General Hospital

Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

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