"Didn't have a clue!"

About: Fairfield General Hospital

I visited the A&E Department on 20th May 2015. I was 5 months pregnant and had been experiencing reduced fetal movements after straining myself when lifting something. A work colleage brought me in to get checked to put my mind at rest as something definitely didn't feel right. The staff didn't have a clue what to do with me. The consultant made me feel like I was being over the top when I told him I had pulled something, they proceeded to say "well you can do things as normal when pregnant you know. You can even horseride and stuff" which was not only patronizing but also extremely irrelevant. They took a blood sample to confirm I was pregnant and to "detect the pregnancy hormone" (seems ridiculous at 5 months gestation) and then put a canula in my hand "in case I needed any fluids" and made me wait 3 hours for the results of this blood test, all the while I was still not feeling baby movements and confused as to why they didn't just perform a scan or check the heartbeat and send me on my way. When my results finally came back, they basically said "we need to move you to North Manchester Hospital because we aren't equipt to deal with you" and started bandaging up my canula ready for my journey over there. This left me extremely distressed as I didn't know what the problem was and assumed something was seriously wrong with my baby. They had also made me take 2 codine tablets despite me repeatedly telling them I wasn't actually in any pain. I also told them at this point that I was booked under Royal Oldham Hospital not North Manchester, however they still insisted this is where I needed to be sent. On arrival at NMGH the staff were shocked I had been sent there and told me I should have been sent to Oldham, where I was booked. I was promptly seen by a midwife who couldn't understand why I had a canula in, and removed it straight away. She was also very shocked I had been given codine tablets when I wasn't in any pain, and told me that my baby was probably fast asleep due to the strong painkillers and it was no wonder I still hadn't felt her move. She did a quick heartbeat check and confirmed everything was ok, and sent me on my way. I can't belive how little Fairfield seemed to know about how to deal with a pregnant woman. This is the closest Hospital to where I work, however if a future emergency were to arise whilst I was at work or in the area, I would definitely travel the extra distance to Royal Oldham for a better standard of care.

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Responses

Response from Fairfield General Hospital

We are sorry to read your comments regarding your visit to the Accident and Emergency department at the Royal Oldham Hospital. If you wish to discuss your concerns, please contact the Patient Advise and Liaison Service (PALS) on 0161 604 5897. We will also forward your comment to the department manager to address.

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