"Trying to contact Whipps Cross Plane Tree Centre"

About: Whipps Cross University Hospital

(as a relative),

Incredibly long time with the phone just left unanswered, after over 5 minutes I gave up.

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Response from Whipps Cross University Hospital

Your feedback has been sent to the team over at the Plane Tree Centre so that they can make improvements to the service where possible. Thank you for providing your feedback. Kind regards Barts Health NHS Trust

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Update posted by mrcheerful (a relative)

On that evening, after several more abortive attempts, my wife did get through (total time spent trying was 45 minutes. The nurse she spoke to was pretty useless and told us that my sister's daughter was coming to pick her up (we were meant to) but she has only sons! I was left hanging around waiting to be told when we could collect her for the whole day, what would a phone call have cost the hospital in time or money? My sister had to phone us herself to arrange the pick up time the following day.