"Parking fine"

About: Trowbridge Community Hospital

Trowbridge Hospital staff who manage their car park, use threats of £85 fines. Their machines are unstable, using the mobile phone network and although they know this, they refuse to put this system on hold until new improved machines are installed. I hope no one has been bullied into paying this fine, because please note, it is unenforceable as it is on private land. It's a disgrace and gives the NHS a bad reputation. The hospital get not a penny from the fines, which goes to the parking company! I am not surprised that the hospital have not replied to the other comments.

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Response from Trowbridge Community Hospital

We are very sorry to hear about the problems you experienced with parking at Trowbridge Community Hospital. We take concerns seriously and are keen to investigate and take action as appropriate. If you would like us to look into this further, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031.

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