About: Crosshouse Hospital / General Medicine Crosshouse Hospital General Medicine KA2 0BE
Posted by Simply (as ),
I had been referred in April for an MRI of the full spine by my Consultant at the clinic. I understand there is a waiting list & willing to wait. However, due to other health issues I was advised by my GP I need the MRI sooner rather than later.
I contacted the Consultant Secretary explaining the discussion with my GP. Secretary was most helpful and did call me back the next day to inform me that my referral had been upgraded as the secretary had spoken to the Consultant.
I was very pleased when the MRI dept called me to offer an appointment sooner. However, when I received the appointment letter, it had been changed to pelvis, lumbar/sacral & SI joints area only. I called the MRI department only to be told that the Radiologist had changed it as he/she said a full spine MRI was not necessary.
This confused me & thought there had been a mistake so I called the Consultant's secretary who informed me the next day that I was to go ahead with the pelvis, lumbar/sacral & SI joints and the Consultant would re-refer me for a full spine as both scans were important as the other.
The referral has been received but not yet processed and now I have to wait again for what I should have had done in the first place... full spine MRI. There were reasons why I needed a full spine scan and don't understand why a Radiologist overturned that decision, only to be re-referred and put through the system again.
This is not cost effective for the NHS nor does it help with waiting times and I am now a patient who's been on the waiting list 2 times & will need to wait longer for the answers to my health situation.
I'd like to know how & why this decision was made.