"Overall, pleased with the situation"

About: Shropshire and Staffordshire

(as a service user),

Appointment after referral by GP was satisfactory. Kerry the physiotherapist, I saw did a thorough examination, was knowledgeable and explained my problem.

Kerry was friendly, enthusiastic and appeared to care. Showed me dignity and did not rush the appointment. Overall, pleased with the situation. Waiting time to be seen was within the satisfactory ranges.

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