"My daughters hearing problem"

About: Telford referral and quality service (TRAQS) The Princess Royal Hospital / Audiology

(as a relative),

Well don’t know where to start took my daughter to docs couple of months back because she was complaining she couldn’t hear. Was told she got wax and to try olive oil. Tried that for a few weeks it didn’t work. Took her back was given ear drops then for a few weeks they didn’t work, took her back and she was referred to PRH for ear syringing. Was sent an appointment for 6-7 week’s time then that was cancelled, then further 2 weeks was sent another appointment for 4 week’s time. Took her she was told she got glue ear and has lost some hearing. Have been given another appointment for the end of May, such a long wait.

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Response from Di Davis, PALS Co-ordinator, Shrewsbury and Telford Hospital NHS Trust

Thank you for your comments in respect of the delay in your daughter rceieving her treatment. If you would like your concern investigated further please contact the Patient Advice and Liaison Service on 01952 282888

Di Davis

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