"My experience as a "first timer" in A and E"

About: Pinderfields General Hospital

My local GP sent me to A & E on Thursday18 June with a suspected kidney stone, so I was in quite a bit of pain when I reached the waiting room. I was seen without too much delay and soon given pain relief, which happily took effect quite quickly. A doctor examined me and confirmed that it was indeed a kidney stone causing my pain so they arranged for me to have a CT scan to pinpoint the exact location of the stone. The doctor even drew diagrams for me to explain why I was getting pain. Everyone of the Staff in that extremely busy department was unfailingly pleasant, caring and helpful. It was quite a long day but that was perfectly understandable because of the sheer number of patients needing to be seen and at the end of the day I was allowed to return home. So, from me a huge thank you to all the staff who dealt with me, Carole Lloyd

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Responses

Response from Pinderfields General Hospital

Dear Carole Thank you very much indeed for your feedback and kind comments. Whilst no one likes visiting A&E, our staff do try to make the experience a stress free as possible; it's pleasing to note that they were successful, and that your experience was positive.

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