"Infant procedure"

About: Ashford and St Peter's Hospitals NHS Foundation Trust St George's Hospital (Tooting) (London)

(as a relative),

Grand daughter came for an appointment a procedure to drain a large volume of fluid from her brain was done. No prior, or recent blood test were done. Sent home an hour or two later. There were 6 beds available on that day to admit to.. Long journey home then deteriorated overnight rushed back to her local hospital where 48 hours later critically ill returned to hospital drain procedure done ventilated and spent two more days in PICU. Finally discharged 10 days later.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are sorry to hear about your granddaughter's experience. If you would like to get in touch with us, please contact our Patient Advice and Liaison Service at: pals@nnuh.nhs.uk

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Response from Ashford and St. Peter's Hospitals NHS Foundation Trust

We are really sorry and concerned to hear about your grand daughter's recent experience. Without more detail it is difficult for us to comment further. If you would like us to investigate this for you, please contact our Patient Experience Team on 01932 723553 or email pals@asph.nhs.uk

Response from St George's Healthcare NHS Trust

Thank you for your comments posted on this site. We are very sorry to read of your grand daughter's experience

Our Patient Advice and Liaison Service (PALS) is available to help feed back comments on services. By providing PALS with more information on the areas that were visited PALS would be able to feed back your dissatisfaction in the service your received.

PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

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Update posted by SL (a relative)

Not sure why this was sent to NNUH as it should have gone to St George's hospital tooting....

Response from Sarah Ashurst, subscriber services manager, Patient Opinion

picture of Sarah Ashurst

Dear SL

My name is Sarah and I am one of the Patient Opinion team.

Thank you for letting us know this story does not refer to NNUH. I will remove the tag for you.

I am sorry for any confusion.

With best wishes,


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