"Wonderful Care"

About: Royal Oldham Hospital

My father was taken ill in the night and after contacting the Helpline, an ambulance was called. The ambulance team realised his blood sugar was very low and made him something to eat first, and whilst waiting for him, they even stripped the bed that he had wet and put it in the wash! They changed him and struggled to get him to the ambulance, all whilst keeping patient and positive for him! I can't thank or praise them enough. His arrival at the hospital saw him attended to immediately by nurses who were kind, attentive and very focused on his wellbeing. The consultant and junior doctor were equally focused trying to establish the issue. I was even provided with 2 brews as they pumped him full of fluids and antibiotics. The care and attention provided by the most senior staff down to the most junior was excellent - this may have been because it was reasonably quiet when we first arrived before 8am but as it got busier and busier, their demeanour remained the same, albeit they moved much quicker! They were excellent - thank you. He was then transferred to the Acute Medical Unit in which all the nursing staff provided friendly and caring attention at all times. He felt very looked after as he battled infection for 24 hours and I finally relaxed as he was in very good hands. He is now being transferred to another ward but I wanted to say thank you for the superb care he as had so far. You are all a credit to your profession! Thank you.

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to leave your comment regarding your fathers visit to the Accident and Emergency department at the Royal Oldham Hospital. We are very pleased you were happy with the service and care your father received; we are also pleased you were looked after too. We will forward your comment to the department manager to share with the rest of the team

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