"Daughters playground accident"

About: Kidderminster Hospital

My daughter had what I thought was a minor playground accident, but the next morning she was complaining of numbness in her toes, so off to MIU we went. This will be the only negative of my review, £2.50 for an hours parking... Really!? The staff at reception dealt with us politely and efficiently, and we were told there was a 1 - 1.5 hr wait, this turned out to be fairly accurate, I had anticipated this and brought some electronics to keep her amused. Staff in the treatment and x ray rooms were super friendly, had my daughter laughing and engaged in conversation whilst explaining what they were doing and why, this was exactly the right approach for her, she's very inquisitive. Whilst my daughters foot was being x rayed I mentioned that I had been advised by my GP a couple of weeks previously to have a chest x ray, but I had not got round to doing it yet, they happily said no problem "we'll do a two for the price of one", frankly I was amazed. To sum up, super polite, super friendly, super efficient staff, just please make the car park less expensive.

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Responses

Response from Kidderminster Hospital

Thank you for your comments regarding your daughters visit to the Minor Injuries Unit at Kidderminster. Feedback is important to us and we are delighted that you and your daughter had such a positive experience. We are also very pleased to hear she was well attended to and that the care she received was of the high standard we aim to deliver. We will share your message with the staff concerned. Regards

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