"Offered treatment 38 miles away"

About: Wycombe Hospital

When I needed treatment at my local hospital I was told that repeat patients had to go to a private hospital 38 mile from where I live. Blakelands in Milton Keynes. Only new patients can be treated locally If you refuse, it's "ok" you declined treatment so we are not breaching our guidelines and may get round to treating you in 3-4 month's time My hospital is 3.3 miles away - 11 minutes by Car This is insane - The bus journey is 3xBuses and over 3 hours each way Taxi £95 each way Car Journey 38 miles - 1h 8 min off peak each way If you have someone take you they will be expected to wait around for 4-5 hours

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

I am sorry to learn that your experience of patient care has resulted in you not being totally satisfied. Please contact me on my direct telephone number-01494734481 to discuss your experience and how I may be able to help to improve the situation.

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