"The paramedics that came round were brilliant"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as a relative),

My mum was having chest pains, so we called an emergency ambulance.

The paramedics were brilliant. Rob, who attended my mother, was a very good person and had a great bedside manner.

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Response from Laura Martin, Patient Engagement Administrator, Governance, South Western Ambulance Service

picture of Laura Martin

Dear Quail176

Thank you for taking the time to share your experience. I hope your mum is feeling much better now.

It is always rewarding to hear that our staff are continuing to provide excellent care to our patients when they need us most.

I would like to pass your kind comments onto the Paramedics who came to your aid. Would you be able to contact me, laura.martin@swast.nhs.uk or call 01392 453831, at your convenience, with the date and address that the ambulance attended? This would allow me to identify the staff involved and ensure they are recognised for the care they gave.

Please quote your Patient Opinion user name "Quail176" in your contact.

Thank you again for providing feedback on our service.

Kind regards


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