"Excellent, professional service"

About: King George Hospital

I went to A&E for a foreign body in my foot after treading on something in my garden. In my three hour visit I was assessed, x-rayed twice and had a full examination from the doctor, followed by a probe with forceps and with scalpel by the registrar (with local anaesthetic). The object couldn't be found. I was given an appointment with a specialist for the following week, antibiotics, a tetanus injection and the offer of crutches. After seeing the specialist, I was told that an operation would be necessary, and I received a phone call the following day to confirm a day clinic appointment. The operation, which took over an hour, was performed by two surgeons, who removed the object successfully, and I am now recovering. At all times I was treated with courtesy and was kept fully informed about what was happening. I felt that I received excellent treatment throughout, and all staff did their best for me. I don't think my treatment could have been bettered. This hospital is frequently the subject of criticism - my experience was wholly positive

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Responses

Response from King George Hospital

It's wonderful to hear from you about the great experience you had across several departments at our hospital. This is exactly how we expect our patients to be treated and it is always a pleasure to hear when we get this right. Thank you for taking the time to feedback to me about the care you received.

Yours sincerely

Nadeem Moghal Medical Director

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