"Filling touching a nerve"

I can not praise the professionalism, courtesy and understanding of these guys. I visited today with a filling touching my nerve causing sever pain along with an abyss. I more or less collapsed with the pain and they were fantastic. Reasurring me at all times. They understood my medical intolerance's and explained different options I could take. I for one have now registered with them and they have restored my faith in dentists.

Story from NHS Choices

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Response from Birmingham Dental Hospital

Dear Patient Thank you for posting feedback about your visit to Birmingham Dental Hospital yesterday. I am pleased to read that your experience was very positive and you found the staff to be understanding, courteous and professional throughout. It is especially good to read that your visit has restored your confidence in attending for dental treatment in the future. Alison Last Associate Director of Patient Experience Birmingham Community Healthcare Trust

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