"4 monthly visit as out patient"

About: Calderdale Royal Hospital

All staff were friendly and approachable. An other patient was concerned that she felt to be waiting a long time and staff were able to reassure her she had not been forgotten and was the next on a list to see a doctor. Waiting area was clean and tidy and quiet. Magazines etc if needed. When I saw my doctor they werevery good. The doctor explained what they would do and did that efficiently and with as little discomfort to me as possible. After the short procedure I asked them some questions about my condition and how it might progress. The doctor appreciated my concerns and was able to give me the information I needed.

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Responses

Response from Calderdale Royal Hospital

Thnak you for your feedback. Attending a clinic appointment can be a worrying time and it is reassuring to hear that you received a caring and responsive service from the team.

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