"Lovely staff"

About: Kettering General Hospital

Overloaded clinic, we all had to wait but the place was clearly busy and we were warned. Doctor, nurse and plaster technician were unfailingly cheerful, polite and professional. They were still going at 1:30 from the morning clinic and the next clinic patients were queuing. No lunch, no rest yet concerned and helpful. Really impressive under difficult circumstances [Visit 9.6.15]

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kettering General Hospital

Many thanks for your comments. Yes we are a very busy clinic but I am proud that my team work so hard under the pressures to ensure all patients are treated appropriately and with compassion. I will pass on your thanks to the team. Tina Robinson Frank Radcliffe Clinic Matron

  • {{helpful}} of {{total()}} people think this response is helpful