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Next to useless treatment

Story from nhs.uk

"Next to useless treatment"

About: Peterborough City Hospital

Ward B14, given food but not cut up, having only one usable hand it is very helpful if food is presented in a manner which enables consumption. Physio back up non-existent, as well as absolutely uncaring. Thankfully transfer to another ward showed what good care was available. Ward B14 is to be avoided, staffed by arrogant and uncaring staff.

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Responses

Response from Lesley Crosby, Deputy Chief Nurse, North West Anglia NHS Foundation Trust 8 years ago
We are preparing to make a change
Lesley Crosby
Deputy Chief Nurse,
North West Anglia NHS Foundation Trust

Submitted on 29/06/2015 at 12:28
Published on Care Opinion at 14:13

I am so sorry you have had such a bad experience and I can assure you your comments have been fed back to the Matron for that area. Once again my apologies and please be assured we will be addressing this with the ward staff.

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Response from Peterborough City Hospital 8 years ago
Peterborough City Hospital

Submitted on 01/07/2015 at 10:23
Published on nhs.uk on 02/07/2015 at 02:31

I am so sorry you have had such a bad experience and I can assure you your comments have been fed back to the Matron for that area. Once again my apologies and please be assured we will be addressing this with the ward staff. Regards Lesley Crosby, Acting Deputy Chief Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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