"Admitted via A&E"

About: Salisbury District Hospital

I was admitted via A&E on a Tuesday morning at about 08:00 I was having difficulty going to the toilet to pee and I had a high temperature. I had made my own way to hospital. I was put on a drip for fluids in the A&E department, the reception, triage and medical staff were amazing. I was transferred to the Surgical assessment unit were I had lots of antibiotics and more saline administered and also had a catheter fitted. When I informed the staff that my car was in the car park they took my details and informed the facilities department to stop me getting a ticket. I was transferred to Downton ward where again I received, friendly, caring and understanding from all of the staff. I was kept in for 4 days and I could not ask for better treatment. A lot of people enjoy knocking the NHS, I personally could not fault it.

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Responses

Response from Salisbury District Hospital

Thank you for your lovely feedback; we hope you are feeling much better now. It’s good to hear how well you felt cared for and pleased that your concerns about your car were allayed. As an organisation, our values are to deliver professional, friendly, responsive, patient centred and safe care, and it is heartening to see these are reflected in your experience. Thank you.

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