"Visit to A+E on a Saturday afternoon"

About: Stoke Mandeville Hospital

I went to A+E Department, the first time I had ever been to one for myself. I did not wait long to see the nurse even though the waiting room was pretty full. They explained everything and took some bloods. I waited another 50 minutes and then saw a very nice doctor who did an examination. They could not have been nicer. The whole experience was good, I cannot thank them enough, I left reassured and felt a lot better. It is easy to criticise the NHS but they all do a tremendous job!

Story from NHS Choices

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Responses

Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

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