"I cannot fault their care and expertise"

About: Victoria Hospital / Trauma & orthopaedics

(as a parent/guardian),

Child with sore elbow after cartwheels, dad worried she had a fracture, the reception staff were excellent, the doctors were fantastic with their communication to a 10 yr old and also a concerned dad. They were professional; caring and approachable. the xray dept were excellent with my daughter and myself and nurses fantastic. Given all the negative publicity in the past I cannot fault the casualty dept for their care and expertise.

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Response from Louise Ewing, Patient Relations Manager, NHS Fife

picture of Louise Ewing

Dear talisker

Thank you for taking the time to give us your positive feedback following your recent hospital visit, your comments are very welcome. I was delighted to hear about the approach of staff and the professionalism they displayed. I know the staff will very much appreciate receiving your feedbcak and I will make sure I share this today.

Hope your daughter is now on the mend.

Kind regards

Louise Ewing

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