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"New southern general hospital Glasgow"

About: Queen Elizabeth University Hospital Glasgow

(as the patient),

I arrived by ambulance was treated quickly with respect, the nurses and doctors tea lady's were very good, porters were good. The hospital a great bright comfortable own shower and toilet first class thanks to all involved, I hope never to return? But would be very happy if need be, many thanks to all involved. Plenty buses to get you home. A first class service ❤️it!! so complainers behave you self better than the Hilton hotel many thanks to all. 1 St class

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 8 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 05/06/2015 at 16:24
Published on Care Opinion at 22:30


Dear Alan,

Thank you very much for getting in touch to let me know about your visit to the new Hospital. It is really important to us at this early stage in the opening of this hospital to receive feedback from our patients and their families, as all of it helps to make sure we are providing the best possible service.

I will be happy to pass along your comments and thank you again for taking the time to write to us.

Best Wishes,

Lorna

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