"Poor Physio Treatment causing condition to worsen"

About: Wellington & District Cottage Hospital

I have sciatica probably from a slipped disc, I was referred by the doctor for physio, I have had this since February and originally saw an osteopath which improved things but I still ended up on anti inflammatory and painkillers , the condition was very slowly improving and I managed to stop some of the tablets, however after the second visit to the physio where they laid me on my bad side and rocked my back the next day I was worse again, I had to visit the doctors for more tablets, I am now taking triple the amount of medication plus another form of painkiller and sought other methods of pain treatment, I have had to have a week off work, I cannot walk or sit properly, bend down and am in constant pain. I do not think that this is acceptable. The physio I feel was disinterested, had little time for me and on the third visit had lost my notes, I told them that I was not happy and I did not want any more treatment. Obviously they were slightly worried about this and did check me over, I wish that I had never been referred, everything that I do since this treatment aggravates the back pain and sciatica now and I am worse off than when the condition started.

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Response from Wellington & District Cottage Hospital

Hello, I’m really sorry to hear that our service has not met your expectations; we always try to provide an excellent service and resolve any concerns where we can. Without more information, we are unable to look into this for you, but if you would like to contact our Patient Advice and Liaison Service we would be happy to investigate and see what we can do to help. If you would like to do this, please contact 01278 432022 or email pals@sompar.nhs.uk. Kind regards, Lucy Nicholls Patient Experience Manager Somerset Partnership NHS Foundation Trust 2nd Floor, Mallard Court Express Park, Bristol Road Bridgwater TA6 4RN Email: Lucy.Nicholls@sompar.nhs.uk