"An amazing credit to the NHS!"
About: Torbay Hospital / Trauma and orthopaedics Torbay Hospital Trauma and orthopaedics TQ2 7AA
Posted by Sweetheart (as ),
My 82 year old mum fell and broke her wrist yesterday and I want to share with you her experience at Torbay Hospital.
She went to A&E yesterday who strapped her arm and told her she was a priority case who needed an operation. I was contacted by a doctor at 8pm last night who told me mum would be seen on Sunday and that they would contact me first thing. Sure enough they called at 8. 45 am today and asked us to bring her in within 2 hours which we did.
We arrived at 10. 45, she was attended to immediately in a freshly cleaned room and by 11. 30 after visits from nurses, anaesthetist and surgeon she was on a bed being wheeled to theatre. At 1. 00pm I received a call informing me everything was done, she was out of recovery and they were giving her soup and cups of tea. I was able to pick her up at 2pm and bring her home!
What incredible service from a fantastic team in the Ainslie Ward. Each and every one of the people mum saw was warm, friendly, respectful and efficient. I just want to say THANK YOU. you are amazing and a credit to the NHS!