"Cant fail the staff but your policies are no..."
About: Royal Hallamshire Hospital Royal Hallamshire Hospital Sheffield S10 2JF
My Grandad was rushed to you hospital and had a major operation that i cannot fault the staff or the drs. But what I can say is that I tried to set a password up to get more information over the phone instead of coming in as I work full time and live in Chesterfield and have a 11month old baby so by the time i have finished work at 5pm, gone to pick my little boy up and got to yourself the cafe is shutting so this means that my grandad cannot come down to the cafe with myself and my little boy. If I cannot get childcare this means that I cannot come to see my grandad.. This is why I went to set a password up that they do in every other hospital but when I asked a nurse on N2 to do this they said it was against hospital policy. Why I ask? It is not against confidential as I was trying to set it up in person. I also think that the cafe should stay open until 8pm when visitor hours finish.