"admission to cedar ward"

About: Hull Royal Infirmary

I was on out patient and realised that there was a tall horrible auxiliary nurse who kept on harassing a student. I felt sorry for the student and wondered that that's what happens when you have been working for years. Poor student was looking down as if they would burst into tears. I hated that. Thank God my care was taken by another nurse who was very caring. Later that day, I asked if I could prepare myself to ho home, the nurse just looked at me, and walk away. How rude. These people are paid every single month and the hospital is not doing anything about it. I would not recommend anyone in that place. Sorry.

Story from NHS Choices

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.

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