"I was very impressed with all ..."

About: Guy's Hospital

(as the patient),

What I liked

I was very impressed with all the staff at Aston Key ward who were cheerful, punctual, always helpful and professsional even under pressure. The food was of a good and nutrional standard and served on time. I found the cleaning staff, who are often under appreciated, to be helpful when I was in need. The whole urology team and their wards are a credit to the Trust and the N.H.S.

What could be improved

Not easy to get telephone help before appointments

Anything else?

I hope that my congratulations will be conveyed to the fine urological team of Guy's Hospital.

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Response from Guy's Hospital

We will pass on your kind comments to the urological team. Your note on telephone help is timely as we are trying to imporve this element of our services.

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