"Grateful patient feed back"

About: Queen Alexandra Hospital

Ref: Q1410448 Date May 25, 2015 Dear Sir/Madam, In April of this year my arthritis flared up which gave me a great deal of pain, after a blood test which confirmed the flare up I contacted the emergency line at the QA Rheumatology Dept. I would like to thank all the staff there for all the help which was given to me which included the arrangement of the medication with my doctor at short notice and a steroid injection at the hospital. The steroid injection was administered at 10.30am 15 May 2015 and it began to take effect by mid-afternoon the same day, by the next morning I was pain free and continue to be so. I am taking 7.5mg of methotrexate which also seems to be ok at present. I would like to thank you all once again for all the help and advice in this matter and I think you are all angels, many many thanks. Brian Evans

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Response from Queen Alexandra Hospital

Hi Brian! Thank you so much for such wonderful feedback. Firstly, let me say how pleased I am to hear that you are now pain free as I can completely imagine how distressing and worrying this must have been for you. I will of course pass your kind comments on to the appropriate staff within the Rheumatology Department as I am sure that they will be just as pleased to read this as I was. If you do have any concerns regarding your medication dosage then please do not hesitate to call the Rheumatology Emergency Line again and they will do all they can to assist you. With very best wishes Leanne Complaints Officer

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