"Very nervous patient"

To say I was nervous was an understatement ! I attended my appointment yesterday to have 2 wisdom teeth removed, the nurses and dentist who took care of me were amazing ! They calmed me down and one of them even held my hand whilst I was being sedated. The procedure itself although slightly uncomfortable could not have gone any better. The aftercare whist I recovered from the sedative was also marvellous too ! The staff who attended to me that day are a credit to the NHS and the hospital for the empathy and care shown to me. Please pass on my heart felt thank you to them.

Story from NHS Choices

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Response from Birmingham Dental Hospital

Dear Anya Thank you for taking time to give feedback on your visit to Birmingham Dental Hospital. I will, of course, forward your heart felt thank you to the staff involved in your care and treatment. It is always important that our patients feel that we have done everything possible to make their experience a positive one, and it is good to read such positive feedback from you. May I wish you a speedy recovery from your extraction. Best wishes Alison Last Associate Director of Patient Experience Birmingham Community Healthcare Trust

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